Payment and dispatch
The following terms and conditions apply:
Dispatch conditions
The products are delivered to the following countries:
Germany, Austria, Switzerland, Belgium, Czech Republic, Denmark, France, Luxembourg, Monaco, Netherlands, Poland, Hungary, Italy, Slovak Republic, Slovenia, Spain, Sweden, United Kingdom, Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Iceland , Ireland, Latvia, Lithuania, Malta, Portugal, Romania, Norway, Russian Federation
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of 4,99 € per order. (From an order value of 50,00 € onwards, we deliver shipments free of cost.)
Delivery time: 1-3 days
Deliveries to foreign countries:
We charge a flat shipping fee for international deliveries:
Letter delivery by registered mail:
Letter international (Deutsche Post):
Up to an order value of 90,00 € or a total weight of 490g with 7,99 € per order.
Delivery time 5-14 days
Package shipment:
DHL Zone1 - EU:
Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Monaco, Netherlands, Poland:
13,99 € (From an order value of 150,00 € onwards, we deliver to these countries shipments free of cost.)
Delivery time: 3-4 days
DHL Zone2 - EU:
Hungary, Italy, Slovak Republic, Slovenia, Spain, Sweden, United Kingdom:
14,99 € (From an order value of 150,00 € onwards, we deliver to these countries shipments free of cost.)
Delivery time: 3-5 days
DHL Zone1:
Switzerland:
15,49 € (From an order value of 150,00 € onwards, we deliver to these countries shipments free of cost.)
Delivery time: 3-5 days
DHL Zone3 - EU:
Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Iceland, Ireland, Latvia, Lithuania, Malta, Portugal, Romania:
15,99 € (From an order value of 150,00 € onwards, we deliver to these countries shipments free of cost.)
Delivery time: 6-8 days
DHL Zone3:
Norway:
19,99 € (From an order value of 150,00 € onwards, we deliver to these countries shipments free of cost.)
Delivery time: 6-8 days
DHL Zone4:
Russian Federation, Turkey:
32,99 € (From an order value of 250,00 € onwards, we deliver to these countries shipments free of cost.)
Delivery time: 7-10 days
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1-3 days, for deliveries abroad within 3 - 14 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Terms of payment
For domestic deliveries (Germany) the following payment options are available:
- Prepayment via transfer
- Payment via credit card
- Payment via PayPal
In case of deliveries to a foreign country, you have the following payment options:
- Prepayment via transfer
- Payment via credit card
- Payment via PayPal
Further details on payment
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
Our bank account:
DE24120300001012284426
BYLADEM1001
In case of questions, please contact us at the contact details mentioned in the Legal Notice.
