Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered to the following countries:
Germany, Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Monaco, The Netherlands, Poland, Hungary, Italy, Slovak Republic, Slovenia, Spain, Sweden, United Kingdom, Switzerland, Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Iceland, Ireland, Latvia, Lithuania, Malta, Portugal, Romania, Norway, Russian Federation, Turkey, Canada, USA, United Arab Emirates, Australia, Bolivia, Brazil, Chile, Colombia, Ecuador, Mexico, Peru, The Philippines


Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 4,99 € per order. (From an order value of 50,00 € onwards, we deliver shipments free of cost.)
Delivery time: 1-3 days

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

Letter delivery by registered mail:

Letter international (Deutsche Post):
Up to an order value of 90,00 € or a total weight of 490g with 7,49 € per order.
Delivery time 5-14 days

Package shipment:

DHL Zone1 - EU:
Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Monaco, The Netherlands, Poland:
13,99 € (From an order value of 150,00 € onwards, we deliver to these countries shipments free of cost.)
Delivery time: 3-4 days

DHL Zone2 - EU:
Hungary, Italy, Slovak Republic, Slovenia, Spain, Sweden, United Kingdom:
14,99 € (From an order value of 150,00 € onwards, we deliver to these countries shipments free of cost.)
Delivery time: 3-5 days

DHL Zone1:
Switzerland:
15,49 € (From an order value of 150,00 € onwards, we deliver to these countries shipments free of cost.)
Delivery time: 3-5 days

DHL Zone3 - EU:
Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Iceland, Ireland, Latvia, Lithuania, Malta, Portugal, Romania:
15,99 € (From an order value of 150,00 € onwards, we deliver to these countries shipments free of cost.)
Delivery time: 6-8 days

DHL Zone3:
Norway:
19,99 € (From an order value of 150,00 € onwards, we deliver to these countries shipments free of cost.)
Delivery time: 6-8 days

DHL Zone4:
Russian Federation, Turkey:
32,99 € (From an order value of 250,00 € onwards, we deliver to these countries shipments free of cost.)
Delivery time: 7-10 days

DHL Zone5:
Canada, USA, United Arab Emirates:
38,99 € (From an order value of 250,00 € onwards, we deliver to these countries shipments free of cost.)
Delivery time: 7-10 days

DHL Zone6:
Australia, Bolivia, Brazil, Chile, Colombia, Ecuador, Mexico, Peru, The Philippines:
47,99 € (From an order value of 400,00 € onwards, we deliver to these countries shipments free of cost.)
Delivery time: 8-14 days

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1-3 days, for deliveries abroad within 3 - 14 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

-  Prepayment via transfer
Payment via credit card
Payment via PayPal
-  2Checkout


In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
Payment via credit card
-  Payment via PayPal
2Checkout


Further details on payment

 

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

Our bank account:

DE24120300001012284426
BYLADEM1001


In case of questions, please contact us at the contact details mentioned in the Legal Notice.